Frequently Asked Questions

Q. How do I determine the type of communication services that my business needs?
A
. First you must contact a Radioland, Inc. representative so that your company’s communication needs can be evaluated. A simple phone call may give us enough information to determine the right products for your requirements or we may need to visit your site in order to best fit our products with your communication needs. After an extensive evaluation, we will determine the most cost effective and functional system for your situation.

Q. How much do two-way radios cost?
A.
Typically both mobile and portable radios cost the same. Usually between $300 and $600. Of course, it all depends on the brand, model and accessories you decide to purchase.


Q. What are the benefits of two way radio communications versus cell phones?
A.
Each addresses a different need. If you are looking for a device to use for communication outside of your organization you should choose a cell phone. If you need to communicate with your employees within the boundaries of a factory or building, two-way radios are less costly. Two way communication devices are also more efficient than cell phones when they are used to talk to employees over your city or county.


Q. Is a FCC License required to operate two-radios?
A
. Yes! The Federal Communications Commission (FCC) requires that all business frequencies hold a license. We assist our customers with their FCC licensing by preparing all of the necessary paperwork and submitting everything on your behalf.

For more information about FCC licensing, please visit our Service section, titled FCC Licensing. (Would like to add a link to that page here)



Q. What is the difference between VHF and UHF?
A
. Not much. They both work in the same way, but there are subtle differences, such as the ability to penetrate large, steel reinforced buildings. UHF would be best for applications like that. VHF gives a small amount of coverage range over UHF, this applies to rural areas, not metro areas. UHF, usually, has less interference from other channels. VHF radios do need larger antennas, which does not always work well on portable radios where size is limited.


Q. Can I ship my radios to your shop for repairs?
A
. Absolutely! You may send your radios by UPS or US Mail. If you do not have the ability to ship a unit to us we can send you a prepaid UPS shipping label. We will ship your radios back to you as soon as the repair is complete. We ask that you provide all of your contact information and a detailed description of the problem you are having with the unit when it is sent to us. For more information and where to send your radio please visit our Service section. (Would like to add a link to that page here)


Q. What is the average life expectancy of a two-way radio battery?
A
. 2-3 years.